Heart-to-Heart Connection

To inspire and be inspired!

Hiring Dynamic, Creative, Caring, Ethical Managers!

Here’s an organization to die for — managers who empower employees!  Love to meet this person some day!

CHARACTER

  • Fair, not nice. Managers must make tough decisions. Managers require vision and integrity — the courage to do the right thing. The best working environments are those where employees are treated fairly.  Employees know what is expected and know the consequences of their actions; both good and bad. No favorites, no double standards. Managers are leaders. Managers aren’t friends. Find friendships outside of the workplace.
  • Hire people who are smarter than you. Smart employees will help you succeed. They will make you look good. Establish the objectives and let them do their jobs. Don’t micromanage. Don’t be jealous. Don’t hold them back. Listen to their ideas. Your employees may know more than you.
  • Take calculated risks. Risk taking is part of management. “No decision” is a decision.  “No decision” will frustrate employees. You will lose respect. Do your homework.  Trust your gut. It’s usually right.
  • Never fire anyone when angry. Anger is a strong emotion. Emotion obstructs rational thinking. A cool head leads to logical thought — the right time for decision making.

TEAM BUILDING

  • Create a team of mentors. Find people who are capable of helping;  willing to help you succeed. Mentors watch out for your interests.  They understand your goals.
  • Encourage disagreements, discussions, and debates. “Two heads are better than one.” Go with the best solution, not always your solution; otherwise, you may be out of a job.
  • Know how to manage different personalities. Learn how to communicate with your employees. Different people react differently to discussions; some you can be direct with, others require more tact. Personality profiles can help match a person to a specific job.

COMMUNICATION

  • Clear expectations. Clearly communicate employee’s responsibilities and manager’s expectations. Perceptions vary. Success begins with everyone on the same page.
  • Know the desired outcome of the resolution. What is the best possible solution? Be rational. With the desired outcome in mind, determine the necessary steps to reach the goal.
  • Confront bad issues immediately. Bad situations don’t go away. They only get worse. Immediately talk to the offender. Communicate, “This cannot happen again.”
  • Praise in public. Punish in private. Humans are emotional, not rational. Save face.
  • Say “Thank You.” Your success is dependent on your team members’ success. Say “thank you” and sincerely appreciate their hard work. They are your support structure. Without them, you may not survive. Saying “thank you” is one of the easiest and most appreciated actions.  (Full Story) 

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March 28, 2010 - Posted by | America, Art, Attitude, Business, Change, Collaboration, Compassion, Dream, Education, Gratitude, Health and Wellness, Introspection, Leadership, Mind, Purpose, Self Help, Success | , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

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