Heart-to-Heart Connection

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The Engaging Leader: Winning with Today’s Free Agent Workforce

“People don’t quit their jobs, they quit their bosses.  Skilled people want to work for winning leaders.  Grade A talent wants to work for Grade A leadership.  It won’t settle for less.”

In The Engaging Leader, Dr. Ed Gubman communicates how to draw out employees’ enthusiasm and commitment; how to retain and nurture companies’ most prized and priceless assets — employees:

  • Engaging leaders are drivers and buildersDrivers are decisive decision makers; putting results first, stress the bottom line, and crack the whip (maintaining pressure on accountability and come down hard when goals aren’t met).
  • Builders put people and process first.  Builders are relationship-oriented.  Builders let solutions emerge, take a long-term focus, stay behind the scenes more, and are more positive than critical. (They are, by no means, indecisive.  Builders possess goals and visions.  They rely on natural consequences vs. immediate consequences by an authority).

Engaging leaders know when to be drivers and when to be builders.

Furthermore, Dr. Gubman states, “Employees (talent) want freedom, control, accountability, and caring.” 

  • Freedom — the freedom of expression and the ability to be who you are, not someone you’re not.
  • Control — people enjoy their work when they know what their responsibilities are and have the autonomy to achieve them.  They don’t want to be micromanaged.  Even when what-to-do comes from above, talented employees expect to figure out how to do it themselves.
  • Accountability — giving someone an assignment and holding him or her responsible for delivering results.
  • Caring relationships increase people’s investments in your workplace.  Warm relationships help employees feel connected and will motivate them to work for you — to help you meet your goals.  Employees will confide in personal matters if they feel safe.  They also want some friends in the workplace.

Tough and tender, a loveable task master, realistic optimist … whatever you call it, the intersection of driving and building behaviors is what engages most people. 

Successful leaders learn this in their interactions with people.  They become more versatile, expanding their own styles by taking on some behaviors that are unnatural to them at first, but become second nature as followers reinforce them by responding favorably. 

The ability to incorporate parts of these seeming opposites, like the skill of reconciling group goals and individual needs, will make you an engaging leader and a long-time, big time winner.  (Full Story)

 

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April 11, 2010 Posted by | Attitude, Book Review, Business, Change, Collaboration, Compassion, Dream, Education, Freedom, Fun, Health and Wellness, Heart, Introspection, Leadership, Marketing, Mind, Passion, Peace, Politics, Purpose, Self Help, Soul, Spirit, Spirituality, Success | , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

Hiring Dynamic, Creative, Caring, Ethical Managers!

Here’s an organization to die for — managers who empower employees!  Love to meet this person some day!

CHARACTER

  • Fair, not nice. Managers must make tough decisions. Managers require vision and integrity — the courage to do the right thing. The best working environments are those where employees are treated fairly.  Employees know what is expected and know the consequences of their actions; both good and bad. No favorites, no double standards. Managers are leaders. Managers aren’t friends. Find friendships outside of the workplace.
  • Hire people who are smarter than you. Smart employees will help you succeed. They will make you look good. Establish the objectives and let them do their jobs. Don’t micromanage. Don’t be jealous. Don’t hold them back. Listen to their ideas. Your employees may know more than you.
  • Take calculated risks. Risk taking is part of management. “No decision” is a decision.  “No decision” will frustrate employees. You will lose respect. Do your homework.  Trust your gut. It’s usually right.
  • Never fire anyone when angry. Anger is a strong emotion. Emotion obstructs rational thinking. A cool head leads to logical thought — the right time for decision making.

TEAM BUILDING

  • Create a team of mentors. Find people who are capable of helping;  willing to help you succeed. Mentors watch out for your interests.  They understand your goals.
  • Encourage disagreements, discussions, and debates. “Two heads are better than one.” Go with the best solution, not always your solution; otherwise, you may be out of a job.
  • Know how to manage different personalities. Learn how to communicate with your employees. Different people react differently to discussions; some you can be direct with, others require more tact. Personality profiles can help match a person to a specific job.

COMMUNICATION

  • Clear expectations. Clearly communicate employee’s responsibilities and manager’s expectations. Perceptions vary. Success begins with everyone on the same page.
  • Know the desired outcome of the resolution. What is the best possible solution? Be rational. With the desired outcome in mind, determine the necessary steps to reach the goal.
  • Confront bad issues immediately. Bad situations don’t go away. They only get worse. Immediately talk to the offender. Communicate, “This cannot happen again.”
  • Praise in public. Punish in private. Humans are emotional, not rational. Save face.
  • Say “Thank You.” Your success is dependent on your team members’ success. Say “thank you” and sincerely appreciate their hard work. They are your support structure. Without them, you may not survive. Saying “thank you” is one of the easiest and most appreciated actions.  (Full Story) 

March 28, 2010 Posted by | America, Art, Attitude, Business, Change, Collaboration, Compassion, Dream, Education, Gratitude, Health and Wellness, Introspection, Leadership, Mind, Purpose, Self Help, Success | , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

Brain Rules (II) — Care

People don’t care how much you know until they know you care. (John Maxwell)

Isn’t that the truth.  We humans are emotional creatures first; logic second.

And what does this have to do with surviving and thriving?

Everything!

Most animals are fending for themselves in a matter of months.  Humans?  Not for years — usually not for a couple of decades.  We develop and use our intelligence at the mercy of parents, teachers, and other caregivers. (John Medina)

Relationship is everything.

Our brains learn in safe environments.  Hostility — threats and intimidation — perpetuate combative behavior and mental shutdown.

Humans couldn’t become bigger, faster, and tougher — so we became smarter — forming bonds with other humans (John Medina); after all, two good minds are better than one, and three, definitely better than two.

Which would you prefer — a hostile, intimidating environment, or a caring, respectful one?  Which would our brains prefer?  How about your children, students, and workers?

People don’t care how much you know until they know you care. (John Maxwell)

Care.  We’ll bring out the best in others. 🙂

(I’ll do my best to follow my own advice — always strength in numbers.  Hope you’ll join me.)

August 5, 2009 Posted by | Attitude, Body, Change, Collaboration, Compassion, Education, Health and Wellness, Heart, History, Introspection, Mind, Peace, Purpose, Self Help, Soul, Spirit, Success | , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

Face Fear Head On!

Rhonda Britten, founder of the FEARLESS living INSTITUTE have inspired millions to move forward; encouraging and giving people the tools necessary to face their fears head on!

According to Rhonda , “Creativity is messy.  Life is messy.  Trust and believe in yourself!”

Having witnessed her parents’ murder-suicide at age 14, Rhonda has just about seen it all.  With Rhonda, no topic is off limits.

Though her life took a course that seemed to leave this violent tragedy behind, her traumatic past eventually began to haunt her.  When she found the courage to fight back the demons, her self-healing journey began and her career helping others took off (NBC).  Full Story

So my New Year’s Resolution is to rid myself of fear and insecurities — accept myself for who I am, where I’m at, and run my own race; to love and embrace my being and become my best friend.

Following Rhonda’s advice, I will:

  1. List 100 gratitudes for 2008 — heartwarming moments, fun times, embracing the wonders of nature, a roof over my head — anything!  There’s so much to be grateful for!
  2. List 100 acknowledgements for me and my deeds for 2008; acquiring new skills, problem-solving differently, emotional and spiritual growth (no matter how small they may be — like not becoming offended when a driver cuts me off; actually, for me, this is HUGE).
  3. List three intentions for 2009 —  be more loving, eat healthy, exercise consistently.

How about you?

These goals will “Get you ready to enter this new year with less fear, more hope, and more you. Your willingness to do the work proves your devotion to yourself. Your completion of the work gives you a path and a firmer foundation to walk into the unknown called 2009. Together, we will become fearless!” (Rhonda)


January 2, 2009 Posted by | Attitude, Change, Christianity, Compassion, Dream, Education, Gratitude, Heart, Introspection, Leadership, Love, Mind, Passion, Peace, People, Purpose, Soul, Spirit, Spirituality, Success | , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , | 1 Comment

2008 — Top 15 Blogs!

You chose — The Top 15 Blogs at the Heart-to-Heart Connection!

Love

Attitude

Mind and Health

Parenting

Communication and Journalism

History and Current Events

Thank you SO MUCH for your continuing support and readership! I wish you and yours happy, healthy, and prosperous 2009!

See you next year!  🙂

December 31, 2008 Posted by | Attitude, blogging tips, Book Review, Change, Christianity, Citizen, Collaboration, Compassion, Dream, Education, Gratitude, Heart, Holidays, International, Introspection, Journalism, Leadership, Love, Marketing, Mind, Passion, Peace, People, Purpose, Soul, Spirit, Success | , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment